About
Cindy partners with senior executives and high-performing teams to enhance self-awareness, leadership, team capability, and organizational effectiveness across Asia, EMEA, and the US. Clients include Google, Microsoft, HP, BlackRock, HSBC, LinkedIn, Accenture, Grab, Salesforce, American Express, Criteo, Chanel, Porsche, Unilever, and Chevron.
With over 16 years of experience in HR, management consulting, and business development, Cindy has worked with technology start-ups, government, multinational corporations, and global consulting firms in Korea, Japan, Singapore, and the United States.
Her research-based coaching methodology draws on Adult Stage Development, Integral Theory, and Adaptive Leadership. One of the biggest learnings in her development as a coach is that change doesn’t happen at the level of increased deliverables. Emotional, somatic, and relational awareness are all essential for success in the workplace and beyond.
Rooted in systems thinking principles, she focuses on turning insights into impact, ensuring sustainable leadership growth and business success.
Testimonials and her coaching methodology are available on her website: http://cindylee-transformationalcoach.com
Key Skills
Experience
Founding Contributor – Swisper, Privacy-First AI Assistant | Fintama
Jan 2025 - Present
Swiss-based fintech consulting firm specializing in wealth management platforms and agentic AI
• Partnered with the Swisper founding team to brainstorm user-centric features for Agentic AI, focused on trust, personalized task automation, and proactive context-aware interaction
• Applied behavioral science to design Swisper’s interaction flows, define prediction logic, and propose emotionally adaptive features to enhance user sensitivity Learn more at: https://swisper.ai
Leadership Development Coach and Facilitator | Turning Insights into Impacts
Jan 2020 - Present
• Partner with consulting/coaching companies to coach over 300 executives to increase self-awareness, leadership and team capabilities, and organizational effectiveness
• As a MindGym certified facilitator, create a safe space for multinational companies' cross-functional teams to co-create their learning and enhance performance
• Design interventions at the individuals, teams, and functional levels to support senior leaders and teams to be effective in dealing with organizational changes
HR Business Partner | Medtronic
Jun 2018 - Jan 2025
U.S. medical devices company, $30B+ revenues, operating in 150 countries with 95,000 employees
• Led a team across 24 countries and build capable talent, inclusive culture, and operationally agile organization that allows leadership growth and business success
• Design, develop, and deploy leadership development courses in collaboration with INSEAD
• Coached over 50 leaders globally as an Executive Coach in the Community of Practice
• Executed leadership development workshops to help leaders become more effective at leading in a matrix environment, building resilience and holding conversations
Human Resources Manager | Suntek Global Holdings Pte Ltd
Jan 2017 - May 2018
Singapore International fintech & E-commerce firm in Singapore with partners in China/ Korea
• Partnered with CEO in building a road map on talent strategy and culture principles by gathering insights from employees and external benchmarks to define group norms, work values, and ethics, and demonstrated leadership behaviors
• Facilitated experimental learning for first-time managers to increase their awareness of self and group dynamics and to apply their insights in group assignments
Consultant | Mercer
Jan 2015 - Dec 2016
• Designed employee benefits schemes and implemented digital platforms for 3 multinational clients using PRINCE2 project methodology, supporting cross-market governance
• Led post-launch change requests for over 10 multinational clients, including Google and Barclays, optimizing adoption and platform usability based on behavioral data
Education & Certificates
Certified Enneagram Professional
The Narrative Enneagram
Jan 2024
360 Feedback Assessment
The Leadership Circle
Jan 2023
Professional Certified Coach (PCC)
International Coaching Federation (ICF)
Jan 2022
Master's Degree, Organizational Development and Leadership
Fielding Graduate University
Dec 2021
Evidence-based Leadership Development Coaching
Fielding Graduate University
Jan 2021
Integral Coaching
New Ventures West
Jan 2020
Certified Team Facilitator
International Association of Facilitators (IAF)
Jan 2018
Bachelor’s Degree, Education, Japanese Language and Literature (Dual Degree)
Pusan National University
Dec 2008
Schedule a Session
Book up to 4 weeks in advance.Penalties may apply for cancellations within 24 hours of your session.
Consulting Call
30 min
Free
Chemistry call to get to know each other, set an intention, and discuss expectations.
Team Facilitation
60 min
$1530.98 per session
Design, develop, and deliver the customised (cross-cultural) training, workshop, and facilitation.
Individual Coaching
60 min
$1530.98 for 8 sessions
Coaching for individuals; topics can vary that go beyond leadership development, team and organizational effectiveness, and personal development.
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