As the APAC Lead Designer, I led the end-to-end design of graduate, manager, and leadership development programs for global clients across banking, mining, defence, government, and technology sectors in Australia, New Zealand, and Asia. My work focused on translating workforce capability needs into impactful, values-aligned learning experiences that empower early-career talent and people leaders to thrive in a fast-evolving world of work. I played a key role in shaping clients’ learning design strategies through combining evidence-based design with behavioural insights, digital learning tools, and human-centred approaches to deliver scalable, high-quality solutions that drive measurable outcomes. Key Responsibilities • Strategic Learning Design Leadership: Led the regional implementation of DBL’s global learning design strategy, collaborating with the COO (Product Lead) to contextualise global solutions for the APAC region. • Capability & Program Design: Designed bespoke learning journeys for graduates and managers by integrating organisational values, competency frameworks, and future-of-work trends (e.g., Gen Z expectations, hybrid working, skills of the future). • Client Partnership & Advisory: Partnered with senior stakeholders across mining, defence, banking, and government sectors to define L&D needs, conduct diagnostics, and co-create solutions tailored to business strategy and workforce challenges. • Diagnostics & Assessment Integration: Applied psychometric and diagnostic tools—such as StrengthsFinder, VIA Character Strengths, Hogan, DiSC, and 360 Feedback—to personalise learning pathways and build self-awareness in learners. • Evidence-Based Learning Evaluation: Built success metrics and evaluation frameworks to measure program impact and continuously improve outcomes. • Digital Ecosystem Integration: Embedded learning within client ecosystems by designing digital, blended, and face-to-face modalities using platforms such as AI learning tools, Adobe Creative Suite, Articulate 360, and Vyond. • Product Development & Innovation: Led the design, evaluation, and curation of DBL’s global product library—including learning modules, playbooks, toolkits, and virtual sessions—ensuring alignment with evolving client needs and learning science. • Team & Vendor Enablement: Briefed and supported a network of internal and contract designers to ensure quality and consistency of outputs; developed design processes, templates, and QA protocols to uphold design standards. • Facilitation & Thought Leadership: Delivered high-impact behavioural skills sessions for internal teams and clients, contributing to thought leadership in areas such as growth mindset, leadership conversations, and resilience.

In this multifaceted role, I delivered coaching, leadership development, and capability-building programs for small to medium-sized enterprises, government bodies, and corporate clients across Australia and the MENA region. I specialised in coaching individuals and teams through strategic and personal transitions—embedding coaching cultures, elevating leadership impact, and aligning learning with performance outcomes. I led consulting and training engagements focused on organisational change, performance optimisation, and talent development, underpinned by human-centred design and evidence-based coaching psychology. Key Achievements • Established Coaching Culture: Designed and implemented a coaching framework across a client organisation, resulting in measurable improvements in leadership engagement, peer feedback quality, and manager-led development conversations. • Performance Transformation: Led a company-wide initiative, "Maximise Performance", integrating coaching, KPIs, and development planning into day-to-day operations. • Train-the-Trainer Scale-Up: Led the design and delivery of a year-long Train the Trainer program for 220 professionals across multiple locations, managing a delivery team of six facilitators and instructional designers. • Performance Systems Design: Co-led the development and implementation of an enterprise-wide performance management system, aligning individual performance with organisational strategy. Key Responsibilities • Executive & SME Coaching: Provided leadership, developmental, and performance coaching to business owners, executives, and high-potential talent, supporting goal setting, strategic planning, interpersonal skills, and mindset shifts. • Learning Advisory & Solution Design: Partnered with organisations in the MENA region (including Oil & Gas, Banking, and Government) to scope, design, and deliver tailored L&D interventions informed by behavioural diagnostics and business needs. • Facilitation & Leadership Development: Facilitated programs on communication, influence, feedback, resilience, and stakeholder engagement—blending facilitation and coaching to enable sustained behavioural change. • Instructional Design & Content Development: Designed learning materials for RTOs and internal capability teams, including accredited qualifications and short-course content. • Student & Early Career Coaching: Coached domestic and international students in areas such as career direction, confidence, emotional regulation, and professional skills—empowering them to transition into the workforce with clarity and capability. • Advisory on Organisational Capability: Provided consultancy across performance management, service excellence, and business development, supporting cultural change and operational efficiency. • Trainer/assessor for domestic and international students on a part-time basis

• Managed a trainee portfolio of 1,400+ individuals and delivered training and support to over 200 learners using online and face-to-face modalities.

To provide general management and supervision of business development (sales), service design, trainers, and customer service teams. Key Achievements • Designed and delivered Contextualised L&D programs to World-Class clients in the Oil and gas, Banking, and Government sectors in the Middle East and North Africa Region. • Successfully managed a wide range of organisational and HR projects, resulting in sustaining a large client base throughout my experience with EIT and a 150% increase in revenues Key Responsibilities • Built the HR infrastructure for EIT • Grew EIT client base to include organisations from different industries • Provided HR/business/project management consultancy

Managing employees’ performance and development. Management of HR projects. Key Achievements and Responsibilities • Managed the L&D & HR projects across different business units • Managed the creation and setup of a performance management system • Designed and developed job descriptions for all positions. • Developed vision, mission, and values statement • Achieved a 91% successful rate in recruiting, hiring, and retaining 88 employees during a high-demand/low-supply time • Partnered with senior leaders to address people’s needs and develop plans